About UsCompany's Presentation
Company's Presentation.
 

Global BPO Contact Center leader

Since 1992, MST is the leader in Global BPO Contact Center Services with high added value for the midmarket

We are the company with the largest growth sector, 22% in the last 3 years. We form a holding company comprising 10 firms specialized by industry, allowing our customers to get a solution tailored to your needs.

Increase the profitability and win peace of mind

Increase the profitability you get from your customers, while reducing costs and simultaneously help you in your growth strategy both nationally and internationally. This is achieved using the following tools:

  • Our extensive experience in BPO Contact Center Services since 1992
  • Own Methodology of operations for productivity gains
  • Offers comprehensive and evolving services
  • Own Methodology of quality control, called Standard C3 and certified by Applus+,  an international certifying agency
  • Experience in outsourcing of business transformation
  • Technological innovation
  • Management team contrasted and experimented

Benefits you get with MST:

  • Peace of mind in the Management of the service.
  • Convert Customer service in a profit center
  • Reduced service costs.
  • Own custom application development service and client. Being the internal creation our customers gain efficiency and reduce costs by not having to rely on third parties for changes, improvements and upgrades
  • Creating valuable relationships with our customers
  • Improving quality of the service
  • Customer retention
  • Improve operacional performance
  • Offer products and services more effectively and efficiently

BPO
BPO
BPO
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